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13, April 2015

SPECIAL REPORT: Al-Futtaim Logistics' relocations ops

Headquartered in Jebel Ali, Dubai, Al-Futtaim Logistics is one of the region’s leading logistics firms, offering a full range of advanced supply chain management solutions.

Noticing a demand for relocation services within the region, the company strengthened its offering by launching a dedicated relocations department in 2009, which has enjoyed steady growth year-on-year.

“Our advancement into the relocation industry has perfectly complemented our expertise in freight forwarding and other customer focused services,” comments managing director Raman Kumar.

“We provide complete solutions from origin to destination for local and international relocation, pet relocation, vehicle transportation, storage and warehousing, comprehensive insurance, and office moves.”

The relocations department manages every aspect of the process, including air freight, sea freight, import, export and domestic moves, handling everything from household goods to classic cars.

The department has also worked successfully with supercar owners to export and re-import their prized possessions to the US, UK and Italy. Adding vehicle movement to Al-Futtaim’s portfolio has allowed the exploration of new markets and support for other companies within the Al-Futtaim Group.

“Having an experienced team enables us to be flexible in our approach and tailor make relocations to individual needs, whether you’re moving to a new home, a new country, a new warehouse or a new office,” Kumar adds.

“Our corporate programme is designed to work with businesses to offer value-added relocation services, assisting people and their families to make the transition from one country to the next as easily as possible, freeing up time for the important matter of settling in.”

Al-Futtaim’s full range of additional relocation services within UAE can be tailored to suit each individual:

  • Look-see visits designed to enable individuals and families to make an informed decision whether to accept a proposed assignment;

  • An orientation service is designed to provide sufficient information on the local area to enable you to settle in as quickly as possible;

  • Home search service to assist with finding a suitable home according to your needs and within your company’s relocations policy;

  • School search service, as we recognise that securing a position in a good school is one of the most important factors on the relocation process for families relocating with children.
The company’s relocations department attained FIDI Plus accreditation in 2013, a worldwide quality standard dedicated exclusively to the international moving industry. FIDI Accredited International Mover (FIDI-FAIM) was developed by FIDI Global Alliance to provide an international benchmark for managing and performing moving services in a uniform way.

"After undergoing a stringent audit, independently conducted by Ernst and Young, where we passed the 16 quality parameters, we became one of only four companies in UAE to be awarded with this prestigious accreditationin 2013,” Kumar reveals.



Source: www.arabiansupplychain.com