Al-Futtaim Logistics’ relocation department recently obtained the globally recognised FIDI-FAIM PLUS certification from FIDI having undergone a stringent audit conducted independently by Ernst & Young.
FIDI (Fédération Internationale des Déménageurs Internationaux) is a global alliance of independent quality international removal companies.
In order to obtain the accreditation, Al-Futtaim Logistics’ relocations division had to pass 16 quality parameters, including facilities and equipment, staff knowledge, legal compliance, financial stability, documentation, insurance and risk management to become one of only four companies in the UAE to be awarded the prestigious FAIM Plus accreditation.
Raman Kumar, acting Managing Director of Al-Futtaim Logistics said: “We are extremely honored to be awarded the prestigious FIDI-FAIM Plus certification. This is a testimony to Al-Futtaim Logistics’ dedication and commitment to provide quality customer care personalised to meet the unique customer requirements.”
FIDI Global Alliance developed a worldwide quality standard dedicated exclusively to the international moving industry known as ‘FIDI Accredited International Mover’ (FIDI-FAIM). The main objective of FAIM is to provide a worldwide common standard for managing and performing the international moving services in a uniformed, quality-minded and effective way.
Created in 2009, the Relocation Department of Al-Futtaim Logistics has grown steadily and provides complete solutions from origin to destination for local and international relocation of not only household goods but also pet relocation, classic and super cars vehicle transportation, storage and warehousing, comprehensive insurance and office movement. The team of experienced personnel allows the department to be flexible in its approach and tailor-make relocations to individual needs combining a corporate programme to work with businesses and individuals.